Upgrade Your Hosting Plan to Access More Disk Space The support team should be able to access this hidden file on your server and determine if it’s full or otherwise causing the Upload: Failed to Write File to Disk error. Instead, you’ll need to contact your hosting provider to help you with this task. Unfortunately, you can’t access this directory via FTP. If file permissions aren’t your problem, you may want to try emptying the temporary folder WordPress uses to upload files to your site. If you check the Site Health tool again, your uploads folder should now be listed as Writable: Writable file permissions in Site Health toolĪt this point, you should be able to upload files to your WordPress site without issue. Your uploads directory should be set to 755: Changing file permissionsĬlick on the OK button to save your new permissions settings. Right-click on the folder, and then select File Permissions: File Permissions settingĪ numeric system is used to determine the permissions settings for your site’s files. Then navigate to your uploads directory in public_html > wp-content: Accessing the uploads directory via FileZilla Kinsta customers can find theirs directly in MyKinsta, by navigating to Sites, clicking on the relevant domain, and looking under SFTP/SSH in the Info tab: FTP credentials in the MyKinstaĮnter your credentials in your FTP client and launch your connection to the server. You’ll also require your FTP credentials, which you should be able to find in your hosting account dashboard. You’ll need an FTP client such as FileZilla installed on your computer (if you want to show hidden files here is the trick). If you’re unfamiliar with this process, we have a full guide on how to get started. If you’ve used the Site Health tool to determine that your Upload: Failed to Write File to Disk error is due to incorrect permissions, you’ll need to use File Transfer Protocol (FTP) to fix it. Change the File Permissions of Your Uploads Directory
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